Effective 20 July 2026
LiveQue is run by Glen Irvin and Isaac Irvin. This page explains what we collect, why, and who else sees it. We have tried to write it in plain language and to keep it accurate rather than impressive. We do not sell your data. We have never sold your data and we have no plans to.
| Who | What | Why |
|---|---|---|
| Performers | Name, email address, password (stored hashed by our auth provider), your song list, your tip amounts, your Stripe account identifier, and any social or payment handle you choose to add | To run your account, show your list to your audience, and route tips to you |
| People requesting a song | The name you type, the song you pick, the tip amount, and any note you leave when rating a show | To show the performer who asked for what. You do not need an account and we do not ask for your email |
| Everyone | Standard server and log data such as IP address, browser type, and pages visited | Security, debugging, and keeping the service running |
We never see your card number. Card details go directly to Stripe and are never stored on our servers.
The name box on a request is free text. If you would rather not be identified, put anything you like in it.
We use a small number of service providers. We share only what each one needs.
| Provider | What they handle |
|---|---|
| Stripe | Payments and payouts. Stripe Privacy Policy |
| Supabase | Database and sign-in. Supabase Privacy Policy |
| Netlify | Website hosting. Netlify Privacy Policy |
| Resend | Sending our emails. Resend Privacy Policy |
When you provide personal data in connection with a tip or a performer payout, Stripe receives that personal data and processes it in accordance with Stripe's Privacy Policy.
We may also disclose information if the law requires it, or to protect someone's safety.
Our hosting, database, and payment providers operate in the United States, so your information is stored and processed there.
Account and song data is kept while your account is open. Request and tip records are kept as long as we need them for your gig history and for tax and accounting records. Ask us to delete your account and we will remove your personal data, except anything we are required to keep for financial records.
Email getliveque@gmail.com and we will action it. We are two people, so allow us a few days.
Some browsers send a “Do Not Track” signal. There is no agreed industry standard for responding to it, and LiveQue does not respond to Do Not Track signals. We also do not allow third parties to collect personally identifiable information about your activity across other websites through our service.
We use only what is needed to keep you signed in and to keep the service secure. We do not run advertising trackers or third-party analytics that profile you across the web.
LiveQue is not intended for children. You must be at least 18 to create a performer account. We do not knowingly collect personal information from anyone under 13. If you believe a child has given us information, email us and we will delete it.
If we change this policy, we will post the new version on this page and update the effective date at the top. If the change is significant, we will also email performers. Please check back from time to time.
Email getliveque@gmail.com. It reaches Glen and Isaac directly.